How VoIP providers get drained in 30 minutes
You open Last Calls on a Monday and a prepaid balance is gone. Or a postpaid account with unlimited credit spent half an hour on satellite, cruise-ship, and premium-rate prefixes. The upstream carrier...
View ArticleIntroducing CDR export files on the server
A template export can stay on the server. You download it from CDR export files, and the email carries a link. The archive is attached only when you ask for that and the file is under 10 MB. If you run...
View ArticleWhy a dialer gets 503s when channels are still free
You start a predictive campaign. The trunk still shows free channels. A second later the dialer log fills with SIP 503 and congestion, and the leads burn. The channel counter never got close to its...
View ArticleOrigin-based rating: two prices, one prefix
Suppliers list prefix 356 twice on a Malta deck. You pay one price when the caller is inside the European Economic Area. You pay the other when the caller is outside it. Load a single rate for 356 and...
View ArticleYour minutes and theirs will not match
The partner invoice is higher than your CDRs for the same window. You export Last Calls. They send a CSV. One answered call shows whether the gap is a billing increment, a one-second round-up, a grace...
View ArticleCalls per second vs concurrent calls
You buy a trunk by concurrent calls. The contract says 100 channels. The dialer still fails in the first second of a campaign, and the channel counter is near zero. The number you did not buy is calls...
View Article2026 September Development Update
MOR adds a one-call anonymous dial prefix, voicemail greeting upload, and CDR exports you can download from the server. The API can edit a whitelist reason, set daily balance warnings, set device PAI,...
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Your Firewall Passed. Your Balance Didn’t.
You open Fail2Ban in the morning and the jail is quiet. Registrations succeeded. Last Calls shows a customer you know, on destinations you do not sell, for hours you were asleep. The prepaid wallet is...
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Introducing DID billing for MOR Resellers
You set the wholesale Reseller Rate. Your Reseller sets the retail Owner Rate. MOR bills both on the same answered inbound call, so inbound DID through the channel keeps a margin for both of you. If...
View Article2026 August Development Update
The main MOR change is DID billing for Resellers. You can sell inbound DID through Resellers and keep a wholesale margin: you set what the Reseller pays; they set what their user pays. Until now,...
View Article2026 July Development Update
MOR: Finances report for resellers and partners, Difference column and sorting on Finances, Reseller PhoneBook, missed-call email, Diversion header storage and localization, Integrity Check warning...
View Article2026 June Development Update
MOR: 2FA improvements, DID and reseller workflows, call-end webhooks, device and PJSIP settings, announcements, call forward, API fixes, Google Maps, alert logic. M4: 2FA improvements, Rate...
View ArticleWebhooks in MOR and M4
Your softswitch can now push events to your own systems the moment they happen, so you stop polling the API and start reacting to calls, balances, and alerts in real time. If you run a VoIP operation...
View ArticleCompetitor meltdown and importance of proper AI Agent configuration
A visitor opened our website chat last week, said he was running a rival switch, and asked how Kolmisoft compares. It started normally. Five messages later, he was demanding the square root of 32,...
View ArticleVoIP Business Glossary
VoIP has its own vocabulary. Most operators already know the basic words. The harder part is understanding what these words mean in daily operations, margin pressure, support responsibility, and...
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VoiceAI Introduction
Turn any DID into a 24/7 virtual assistant. Configure it in minutes, sync from MOR, monitor in real time. VoiceAI is Kolmisoft’s managed platform for AI-powered inbound phone calls. When a caller...
View ArticleM4 Development Update
API API: drop active calls — added REST drop_active_calls API to terminate active calls. API v2 authentication — added REST /api/v2/auth/token, /api/v2/auth/refresh, /api/v2/auth/logout, and...
View ArticleMOR (Big) Development Update
API ip_authentication on provider_update — API provider_update accepts ip_authentication (0/1); enabling clears login/password, disabling requires login to avoid “Provider should have login”....
View ArticleAdd eSIM Connectivity to Your MOR Platform
Many VoIP service providers use MOR as the core of their voice services. For some, VoIP is the main service they sell. For others, it is one part of a wider telecom, ISP, cloud, or managed services...
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Прослушка звонков в реальном времени в MOR (Spy Real-Time Calls)
Во многих проектах MOR используется для предоставления исходящего VoIP-трафика и сопутствующих телеком-сервисов колл-центрам. Поскольку именно разговоры операторов формируют конечный результат,...
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